Center for counseling & Psychological Services

Mental health treatment and support through, therapy, consultation, programming and crisis response.

 

Let’s Talk

“Let’s Talk” is a program that provides students with easy access to free, brief, informal and confidential consultations with counselors from Mental Health Services (MHS). This service is open to all currently enrolled, full-time Washington University students.

 

Telehealth via TimelyCare

TimelyMD licensed physicians and counselors will be available 24/7 to provide a range of services, including:

•     On-demand medical care
•     Appointment-based medical care
•     On-demand mental health support
•     Appointment-based mental health counseling
•     Psychiatric support
•     Health coaching

TimelyCare will be free for all students who pay the student health and wellness fee and will be available via the TimelyCare app. Students should register for the TimelyCare app using their WUSTL email account.

 

National Suicide Prevention Lifeline

We can all help prevent suicide. The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals in the United States.

• 1-800-273-8255

 

Crisis Text Line

How it Works: Text HOME to 741741 from anywhere in the United States, anytime. Crisis Text Line is here for any crisis. A live, trained Crisis Counselor receives the text and responds, all from our secure online platform. The volunteer Crisis Counselor will help you move from a hot moment to a cool moment.

 

Office of the Ombuds

The Office of the Ombuds provides assistance in resolving university-related concerns and advocates for fair treatment and process. We are a confidential resource for staff, postdocs and graduate students.

The best way to contact the ombuds is to call 314-379-8110. Communicating with the ombuds by email is discouraged since confidentiality cannot be ensured.

 

Missouri Department of Mental Health’s Access Crisis Intervention (ACI)

Access Crisis Intervention (ACI) provides access to services for individuals experiencing a behavioral health crisis.  ACI will provide an opportunity for individuals to receive necessary behavioral health crisis services in an effort to reduce unnecessary interventions such as hospitalization or detentions. By calling the ACI hotline, individuals have access to behavioral health crisis services that are free and available to both youth and adults.  

• All calls are strictly confidential.  
• ACI hotlines are staffed 24 hours a day, seven days a week by behavioral health professionals who are available to provide assistance.
• Assistance may include phone contact, referrals to resources in the community, next day behavioral health appointments, or a mobile response.  Mobile is defined as either going to the location of the crisis, or to another secure community location 

Behavioral Health Response (St. Louis City and St. Louis County)
800-811-4760